Contact

Questions about calculations, feature requests, or bug reports are welcome. Use the email below and include your browser version plus a short reproduction step when reporting technical issues.

Email: support@goldportfoliotracker.com

What to Include in Your Message

To get a useful response, include the page URL, your browser version, and the exact action that caused the issue. If you are reporting a calculation mismatch, include unit type, purity, purchase price, and expected output. This allows us to replicate the scenario quickly without requesting sensitive account details.

For feature requests, describe your goal before proposing a UI change. For example, explain whether you need tax reporting, storage location segmentation, or custom allocation targets. Goal-first requests are easier to prioritize and often reveal simpler implementations that avoid complexity.

Response Scope

We can help with product behavior, documentation clarity, and data export format. We cannot provide personalized investment advice, legal advice, or tax filing recommendations. Content and tool outputs are educational and should be validated against your own professional advisors.

If your request concerns privacy or data handling, include the subject line prefix [Privacy Request]. These requests are prioritized and handled with strict minimal-data communication.

By contacting us, you agree to the terms in our Privacy Policy.